Frequently Asked Questions
What is AnyDay?
AnyDay is a product built to provide a means for employees to gain control of and improve their financial stability by providing a user-friendly Earned Wage Access solution at no to low cost for advancing earned wages when they are needed.
How does Earned Wage Access work?
Earned Wage Access (also known as On-Demand Pay) allows employees to receive, in advance of the regular pay date, a portion of their wages. This is NOT a loan. Any EWA disbursement taken will be deducted directly from your paycheck on payday.
With an AnyDay card (both virtual and physical), you can pay bills, shop both in-store or online, and transfer money directly to your bank account.
How much can I withdraw?
You can withdraw a portion of the wages you have earned to date. That amount will be visible in the ‘available earnings’ section of the app.
How long does it take to get money?
Money will be available on your AnyDay card immediately. If you would rather transfer funds to your bank account, that could take 1-3 days.
How much does it cost?
There is no cost for the AnyDay service. ACH transfers to your bank account have a $1.50 fee or $2.50 for an instant ACH (where available).
Are there any fees?
At out-of-network and international ATMs, yes, but Moneypass ATMs are considered in-network. https://www.moneypass.com/atm-locator.html
There are ACH fees of $1.50, but they are capped at $4.50 a month.
If you need a replacement card RUSHED, the fee is $35.00.
Is this secure?
“QRails is committed to protecting the security of all of the personal information we collect and use. We use a variety of physical, administrative and technical safeguards designed to help protect it from unauthorized access, use, and disclosure. We have implemented and continually progress based on best-practice standards and controls in compliance with internationally recognized security frameworks, as well as the use of encryption technologies to protect data at-rest and in-transit.”
How do I add a bank account?
You can add bank accounts in the ‘payment methods’ section of the app. You will need your account and routing numbers.
How do I sign up?
:Your employer must enroll you and then you will need to download the AnyDay app from the Apple or Google Pay store.
How do I get help?
Call 1-877-440-2889 and use the automated system or speak to a customer support agent. You can also send an email to CustomerSupport@qrails.com.